- Can t access my microsoft account how to#
- Can t access my microsoft account password#
- Can t access my microsoft account Offline#
For information about how to configure a connection to a proxy server, see Mac OS Help. Solution: Contact your Microsoft Exchange account administrator.Īsk your Microsoft Exchange account administrator to tell you which proxy server to use to connect to the Microsoft Exchange server.
Under Microsoft Exchange and Directory service, select the Use SSL to connect check boxes.Ĭause: Your computer requires a mail proxy server to connect to the Exchange server. In the left pane of the Accounts dialog box, select the account.Ĭhoose Advanced, and then select the Server tab. Super Admins can also be set as the Primary Contact to an account. Here’s the info to get you back in to your account as quickly as possible. When signing up as a new customer, the first user is the Super Admin. When you can't sign in to your Microsoft account (also called as Windows Live ID), that means the system is not accepting your log in credentials because you may be entering the wrong account name, the wrong password, or both. The Super Admin can specify which accounts other users have access to. Solution: Contact your Exchange administrator to learn if your account requires an encrypted channel and, if this is the case, verify the setting for this channel. A Super Admin can manage everything related to billing and payments, account details, and other users (including other Super Admins). Cause: Your Exchange account requires you to log on by using an encrypted channel. You can also check the status of the Exchange server by contacting your Exchange server administrator. If you successfully connected to the account before, try to connect to it from another Exchange application, such as Outlook Web App.
If there is a problem with the connection, the indicator icon will be orange. Look at the Exchange account in the left pane.
Can t access my microsoft account password#
Solution: Check your Microsoft Exchange server connection. Answer (1 of 4): Amongst the reasons someone might not be able to access their Hotmail account: Forgot password Forgot user name Computer turned off Keyboard. Cause: The server that is running Microsoft Exchange Server is unavailable. Or, if you connect to your Exchange account over the Web, use a Web browser to see whether you can access Internet sites. You can also ask a colleague who uses similar settings if he or she can connect to the network. Or, you can contact your Exchange server administrator or your network administrator. Solution: Make sure that your computer is connected to the network.įor instructions on checking the status of your network connections, see Mac OS Help.
Can t access my microsoft account Offline#
On the Outlook menu, make sure that Work Offline is not checked.Ĭause: Your network connection is unavailable. Tip: To confirm that you are using the correct credentials, try to connect to your account from another Exchange application, such as Outlook Web App.
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